New aid for developers and testers in Windows 7: Problem Steps Recorder
Posted: (EET/GMT+2)
The age-old problem of all developers and software developers is the "no-repro" problem, also known as "it works on my PC just fine". Well, end-users are not always very good at describing errors, or the steps required to reproduce them. Luckily, the situation is getting better once Windows 7 will become available: it will have a feature called Problem Steps Recorder.
With this tool, the user can start recording of his or her screen, then work through your application, and compile the results to an HTML file which you as a developer can then process. As a developer, you should learn how to use this tool, and also educate users of it's existence once they start to migrate to Windows 7. Remember, the tool is there to help solve issues. So use it.
The screencast available on TechNet is part of the Springboard series. Check it out!